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Internal Controls & Business Process Analyst

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Wilmington, Massachusetts

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This is a hybrid position with an on-site requirement 2x per week in Wilmington, MA.

UniFirst Corporation’s Internal Controls and Business Process Analyst will assist with ensuring a strong internal control environment through supporting the development and review of policies and procedures, ensuring their implementation and monitoring compliance. The position will be part of the organization’s Strategy Realization Office and report to the Director of Internal Controls and Business Process.


  • Work collaboratively with business organizations to design and update relevant process and control documentation, including narratives, flow charts, control descriptions, etc.
  • Support the business as new systems are implemented to inform control design within process activities.
  • Assist in achieving full and continued compliance with the Sarbanes-Oxley Act (“SOX”) including participating in scoping, planning, walkthroughs, and documentation.
  • Document policies and procedures to include and improve upon internal controls and process efficiency.
  • Assist with internal control framework and improvement of control deficiencies to ensure appropriate communication, documentation, escalation to business partners, senior leadership and audit committee.
  • Work with business partners to create timely action plans and monitor progress to address and control deficiencies.
  • Work collaboratively with business and process owners to implement and monitor remediation efforts that result from internal control assessments, ensuring the effective implementation of corrective action.
  • Validate monitoring programs are consistent with process and control design.
  • Actively engage with internal and external auditors to ensure consideration and resolution of all relevant risks and audit findings.
  • Track the timely completion of quarterly control activities and their certification.
  • Support training and document related information on the internal control objectives, approach and methodology to business partners on a regular basis to build knowledge and understanding of risks and control.
  • Actively support improvements in the internal control design and operating effectiveness including focus on documentation, assessment and review procedures.



  • CPA, CIA, CISA or other professional certification preferred
  • Minimum of 3 years of relevant professional experience
  • SOX Compliance experience required, as well as an understanding of internal controls and the COSO Framework
  • Understanding of existing and emerging SOX compliance regulations
  • Collaborative approach and excellent communication skills are critical
  • Excellent analytical, presentation, and problem-solving skills


  • Bachelor’s degree in accounting, finance, and/or risk management

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. 

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

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