Tech Team Manager – Enterprise Integrations (MuleSoft Cloud Hub 2.0/ Azure)

Unifirst seeks an experienced and motivated Technical Team Manager to lead our integration development team using MuleSoft Cloud Hub 2.0 and Azure Services. The ideal candidate will manage a nimble team of MuleSoft developers, oversee the design and implementation of API-led integration solutions using MuleSoft, Azure services, and ensure delivery excellence on Cloudhub 2.0/Azure env. This role requires a strong technical background in MuleSoft Anypoint Platform CH 2.0, MSFT Azure , leadership capabilities, and enterprise integration architecture.

Technical responsibilities

• Drive the design, development, and deployment of scalable APIs and integrations using the MuleSoft Anypoint Platform and Azure Services like Azure Functions, API, Service Bus
• Ensure best practices in MuleSoft and Azure development, including CI/CD, unit testing, API governance, security (Azure Key Vault integrations), and documentation.
• Oversee code reviews, technical documentation, and solution architecture design reviews.
• Stay updated on MuleSoft and Azure product updates and new features; drive adoption of new tools and methodologies.
• Develop integration strategies and roadmaps collaboratively with enterprise architects, ensuring seamless interoperability between MuleSoft APIs and Azure-native services.
• Provide hands-on support for complex integration challenges and help troubleshoot performance or reliability issues with DevOps

Cross-functional leadership responsibilities

• Collaborate with cross-functional teams, including business analysts, architects, QA, and operations, to ensure alignment on project goals and delivery timelines.
• Work with the internal PMO, IT managers, and other functions to apply standard Integration solutions and processes. (reusable)
• Work closely with DevOps and Cloud Infrastructure teams to ensure that MuleSoft and Azure artifacts are deployed through automated, audit-ready pipelines (leveraging Azure Repos, Pipelines, and Artifacts).

Management responsibilities

• Work with the EIM leader on budget and Jira Time tracking. Monitor team performance and project progress with PM, ensuring on-time and within-budget delivery.
• Lead, mentor, and manage a team of MuleSoft developers and integration specialists. (Full-time and contractors), including hiring, performance management, and career development, to ensure alignment with defined goals
• Participate in daily scrums and various phases of the projects – initiate, discover, design, develop, optimize and deployment of API’s across MuleSoft and Azure Platforms.
• Continuously assess and improve the team structure within the Integration team while ensuring it aligns with immediate tactical and long-term strategic goals

Requirements:

• 10+ years of experience in Software Development, Integration Middleware API development, with at least 2+ years in MuleSoft integration development on Cloud Hub 2.0.
• 3+ years of hands-on experience integrating with Azure services, including Azure Key Vault, Azure Service Bus, Event Grid, Azure API Management, and Azure Functions.
• 3+ years of experience in team leadership or management role.
• Deep understanding of Custom Monitoring/Custom Application Alerts/Metrics/KPIs/Splunk Logging
• Strong expertise with the Mulesoft Anypoint Platform, including API Manager, Runtime Manager, and DataWeave.
• Strong experience with the Azure cloud platform, specifically Azure KeyVault, Azure Repos, Azure Pipelines, and Azure Artifacts.
• Solid experience designing and implementing RESTful APIs and integration flows.
• Technically well-versed in networking and deployment strategies w.r.t Disaster Recovery, Mule Clustering, Load Balancing, Private Spaces, and VPN/Network Connectivity configuration
• Ability to drive decisions & communicate with cross-functional teams to build trust & relationships with Business, DevOps, Infrastructure, Cyber Security, PMO, and other teams as needed.
• Strong working knowledge of Service Oriented Architecture (SOA) and associated concepts such as XML Schemas, WS specifications, SOAP, Service Mediation/ESB, Digital certificates, Messaging(JMS/MQ/Kafka), etc.,
• Familiarity with Agile/Scrum methodologies and DevOps practices.
• Solid understanding of enterprise application integration (EAI) patterns and API-led connectivity.
• Excellent communication, leadership, and organizational skills.

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. 

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.