Training Coordinator - UniFirst

The Training Coordinator, under the direction of the Training Supervisor, is responsible for developing, implementing, and coordinating employee training and development programs to address emerging needs or knowledge gaps. This role involves creating, reviewing, and updating training materials, standardizing documents according to ISO policy, as well as onboarding, training, evaluating, and coaching trainers.

The Training Coordinator will also facilitate leadership development training sessions, manage training-related tasks, and ensure the overall effectiveness of the training program. Additionally, the role serves as a liaison between Management and Production Supervisors to determine manpower training needs for the department.

Support all UniFirst Company Policies including goals as described in UniFirst Mission Statement, Guiding Principles, and Core Values. Job will require participation and compliance to all policies and procedures related to ISO (quality) and safety.

Functions of this position may require occasional internet access and regular use of UniFirst E-Mail. This will require annual review and acceptance of UniFirst’s; electronic Record Retention and Internet Policy; Understanding and compliance with the Company’s Statement of Corporate Policy and Code of Conduct (The Code of Conduct) as well as the Electronic Records Retention Policy and Electronic Records Usage Guidelines.

Travel, within and outside the United States may be required.

Responsibilities: 

• Develop and implement new training programs to address emerging needs, collaborating with the functional training team to create, review, and update materials.
• Train, evaluate, and coach trainers on methodologies and metrics.
• Facilitate leadership trainings and new hire onboarding.
• Analyze trends in training data and take necessary actions.
• Manage incomplete trainings, surveys, and checklists.
• Identify low performers and work with trainers to develop improvement plans.
• Meet regularly with trainers to discuss program updates.
• Plan, prepare, and coordinate employee training using in-plant (OJT), electronic-web-based, classroom, or a combination of methods.
• Develop and modify training programs, including accountability and evaluation.
• Recruit, select, orient, and train trainers.
• Log and track attendance for non-exempt personnel, administering disciplinary actions when applicable.
• Coordinate trainee evaluations with Supervisors and Human Resources.
• Track trainee productivity and quality throughout the training period.
• Maintain harmony and resolve grievances by advising and counseling trainees and trainers.
• Study and standardize procedures, preparing work/training schedules as required.
• Seek opportunities for continuous development by researching new technologies, techniques, materials, and equipment.

Requirements: 

• Bachelor’s degree in Business or related field from an accredited college or university; or three to five years of embroidery or other production management; or equivalent combination of education and experience. Strong skills in planning and scheduling.
• Language Skills
  • Ability to read, write, speak, and understand English, to comprehend and write general business correspondence, interpret internal production documentation, equipment manuals, technical bulletins, container labels, MDS, and other written internal documentation. Ability to communicate and respond to questions from management, staff, and customers.
• Media Development and Technical Skills
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply concepts such as fractions, percentages, ratios, and percent. Must be able to interpret bar graphs and charts.
• Physical Demands and Work Environment
  • While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger; handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
  • This function my require standing, walking, or performing other functions within the Production floor, at 1-2 hour intervals. Employee may be exposed to moderate to loud noise. May be occasionally exposed to fumes when traveling through other work areas. Personal Protection Equipment (PPE) may be required when working in or traveling through other designated work areas. Requirements are posted throughout the work area. See also work instructions and other guidelines for specific safety information.

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. 

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.