Senior Manager, Internal Communications

At UniFirst, how we communicate with our people shapes how we work, grow, and support each other. With thousands of team partners across plants, trucks, and offices, our internal communications aren't just about sharing updates, they’re about building connection, trust, and alignment.

We’re looking for a Senior Manager of Internal Communications to lead that work. You’ll own and drive the strategy that helps every team member—from the field to the front office—feel informed, included, and inspired. You’ll partner with senior leaders, support major company initiatives, and lead a small, high-performing team to bring it all to life.

Responsibilities:

• Lead the internal communications strategy—build and evolve plans that connect employees to our values, culture, and business goals.
• Partner with senior leaders—shape messaging and coach them on delivering communications that land with clarity and authenticity.
• Guide project communications—own the rollout comms for key initiatives like systems launches, operational updates, or policy changes.
• Support field and frontline teams—develop clear, actionable messaging that reaches non-desk employees where they are.
• Celebrate our people and culture—highlight stories, service milestones, and recognition moments in ways that feel real and relatable.
• Manage content and channels—email, intranet, print, video, mobile, and more—prioritizing formats that are accessible and engaging.
• Lead and develop a small team—set direction, coach with care, and help your team thrive across a fast-moving slate of priorities.

Requirements:

• 8–12+ years in internal or corporate communications, ideally in a field-based or operations-heavy business.
• A strong track record of writing for executives and leading communication strategy for company-wide initiatives.
• Confidence in managing messaging for change, growth, and operational complexity.
• Clear, confident, human writing that connects with diverse audiences.
• Experience leading a team and working cross-functionally across business units.
• Agility to shift and respond to priorities in a fast-paced, transformational culture.

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. 

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.