Safety National Field Support Coordinator - UniFirst First Aid + Safety

UniFirst First Aid + Safety is seeking a reliable and hardworking Safety National Field Support Coordinator to join our community. As a Safety National Field Support Coordinator, you will be responsible for working closely with the SES Department to correct errors regarding national accounts, set up accounts for the field, and manage invoice submissions and corrections. This role requires strong communication skills to provide quality support to the NRSMs and ensure seamless operations. When working with UniFirst First Aid + Safety we provide a variety of shifts. Our standard is a 5-day work week, enjoy two days off a week. We have an immediate opening and provide on the job training.

Pay & Benefits:

On-the-job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

What’s in it for you?

Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.

Career Mobility: We’re a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!

Technology: UniFirst’s many cutting edge sales tools and innovative programs are designed with one purpose in mind – to help you succeed.

Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest.

Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.

What you’ll be doing: 

• Collaborate with the SES Department to correct errors regarding national accounts.
• Set up accounts for the field.
• Submit invoices into the portal for various accounts
• Handle invoice corrections
• Submit credits, applies, write-offs, and refunds into Cherwell 
• Add POs to invoices for payment submission.
• Address incorrect pricing alerts from Pepperi by researching and submitting credits/rebills if applicable
• Manage account changes such as: transfers, name/address changes, frequency changes, account closures, pricing changes and approved/unapproved items
• Investigate posting errors and verify credit balances.
• Handle double payments and credits
• Start AED leases and track the installation of AEDs in the field
• Bill the first month and provide clerks with information to process the remaining months
• Communicate effectively with NRSMs to provide quality support.
• Direct requests from NRSMs to the appropriate individuals
• Performs other duties and responsibilities as may be reasonably required by the Manager or Supervisor

What we’re looking for:

• Bachelor's degree in Business Administration, Accounting, or related field.
• Must be 21 years of age or older.
• Proven experience in invoice management and account setup.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and projects effectively.
• Proficiency in relevant software and tools (Cherwell, Pepperi, etc.).
• Excellent interpersonal skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Ability to lift and carry 20 lbs.

About UniFirst First Aid + Safety

UniFirst First Aid + Safety is a division of the UniFirst Corporation. UniFirst First Aid + Safety is one of the largest providers of First Aid, AEDs, Compliance Training, Safety and PPE products in the United States.  Businesses such as manufacturing, office buildings, retail, construction, logistics, automotive, and government agencies, are just a few examples of our current customer base. We are part of a $70 million division within a $1.8 billion company.   

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.