First Aid - Sales & Equipment Team Lead

UniFirst First Aid + Safety is seeking a reliable and hardworking Sales & Equipment Support (SES) Team Lead to join our community. As a Team Partner in the Sales & Equipment Support department, you will work with the SES Supervisor and SES Coordinators to facilitate the field with technology troubleshooting, training, and invoice support and partner with other departments such as Sales, Accounting, IT, and QA. When working with UniFirst First Aid + Safety we provide a variety of shifts. Our standard is a 5-day work week, enjoy two days off a week. We have an immediate opening and provide on the job training.

Pay & Benefits:

On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

What’s in it for you? 

Training: 
Our Team Partners receive ongoing cross-training, exposing them to different department areas. Cross training enhances their performance and assists them with their career potential and advancement.

Work Life Balance:
We offer up to 40-hours a week!

Career Growth: 
Some companies like to promote from within, we love to!

Culture:
Our community culture is what makes UniFirst First Aid + Safety an organization that stands out from the rest.

Diversity:
At UniFirst First Aid + Safety, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome.

What you’ll be doing:

• Coordinate daily work across the SES team. Monitor the department email, phone line, alerts and project queues 

• Assist with setting daily and weekly priorities with the SES Manager. 

• Assisting the Manager by processing TM/ SM/ RSM/ PSP/ SCS/ FSS new hire and Terminations.

• Assist with new hire training in the office. · Creating learning materials (SOP’s) and spreadsheets for the team’s day-to-day successes. 

• Serve as the go-to resource and first point of escalation for complex or urgent requests from Sales, Customer Service and Acquisitions. 

• In the case of the Managers absence, the Team Lead is responsible for ensuring daily tasks get completed, accountability for team members in an emergency, being available with an “open door” policy for any questions or situations that may arise, monitoring of emails and making sure alerts are being monitored. 

• Oversee iPad management, handle escalated iPad issues and serve as the main SES contact for IT on device application issues 

• Assist the Manager with day-to-day tasks. 

• Identify recurring problems and recommend process or system improvements 

• Help encourage better development, growth, and change in SES by continuing knowledge advancement.

What we’re looking for:

• High School Diploma is required.
• Must be 18 years of age or older.
• Knowledge of Sage 100 is preferred.
• Excellent computer skills (i.e., Word, Excel, 10-key)
• Strong organizational and communication skills
• Attention to detail to provide full accuracy.
• Motivated self-starter who is flexible.
• Ability to lift up to 10lbs.

About UniFirst First Aid + Safety

UniFirst First Aid + Safety is a division of the UniFirst Corporation. UniFirst First Aid + Safety is one of the largest providers of First Aid, AEDs, Compliance Training, Safety and PPE products in the United States.  Businesses such as manufacturing, office buildings, retail, construction, logistics, automotive, and government agencies, are just a few examples of our current customer base. We are part of a $70 million division within a $1.8 billion company.   

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at TalentAcquisition@unifirst.com or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at (800) 213-8979 to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.