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Learning and Development Coordinator

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Location:

Wilmington, Massachusetts

Job ID

2306645

UniFirst Corporation’s Leadership Development team has an opening for a Learning and Development Coordinator. We are looking for an organized, resourceful individual, with exceptional communication and problem-solving skills to handle multiple responsibilities. In this role, you will support the smooth and timely rollout of all Leadership Development Programs for in-person and virtual sessions.

As a Learning and Development Coordinator, you will work closely with Program/Project Managers on logistical, administrative, or technical support throughout all phases of the development process. During this process, the goal is to ensure that the program/course launches in a flawless manner to the intended audience. Learning and Development Coordinator should be able to multi-task across various projects and tasks as needed, work autonomously with little direction, has the ability to build strong relationships, and is able to shift gears at a moment's notice. The Training Coordinator should be comfortable embracing new and existing technologies. The position will work on various technologies including administration of the Learning Management System (LMS), survey tools and other tools as needed.

Responsibilities

  • Gather and create program materials such as name tags, class rosters, flip charts, etc.
  • Create and compile program evaluation results and participant training reports.
  • Assemble class materials for participants and presenters.
  • Coordinate training program logistics like plant tours, receptions, speakers, etc.
  • Provide technical liaison support during in-person and virtual programs.
  • Coordinate travel and dining logistics for training participants.
  • Ensure materials are accurate and up to date in partnership with Program Managers and Subject Matter Experts.
  • Support the creation and maintenance of marketing materials, reports, surveys, etc.
  • Track attendance and completion statuses.
  • Support the online portion of the program by using SharePoint; entails setting up site and users, uploading program documents, etc.

Qualifications

Experience

  • 1-3 years of experience in providing administrative support or 2+ years of customer service experience.

Education

  • Bachelor's Degree preferred.

Additional Requirements

  • Strong written and verbal communication
  • Strong customer service skills
  • Strong interpersonal skills
  • Highly organized and prioritizes effectively
  • Detail-oriented
  • Team player
  • Computer software skills in Microsoft Office applications including PowerPoint, Word, and Excel

About UniFirst

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization.

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

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