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Human Resources Generalist

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San Antonio, Texas

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Where will a UniFirst Career take you?
As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.

UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you’re family!

UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.

Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.

The HR Generalist - Support Services performs duties at the professional and administrative level in the following functional areas: Employee Relations, Employee Engagement, Training, Communications, Compensation, Compliance, Safety, and administration.


  • Promotes practices to drive alignment and consistency, where applicable in the culture and employee experience within the organization.
  • Serves as a liaison between assigned business units and Shared Services, HR teams.
  • Coordinates benefits administration and wellness programs including leave benefits (I.e., FMLA, military, parental & STD), wellness fairs, open enrollment, and 401k for assigned business units.
  • Manages and facilitates new hire onboarding activities including all pre-hire activities such as background checks and welcome communications, welcome orientation, and engagement throughout the first 90 days.
  • Partners with team managers to create employee engagement initiatives and events following guidelines from the engagement team (Founder’s Day, employee recognition, service awards, etc.)
  • Promotes and provides guidance on company policies and procedures and escalates to the employee relations team as appropriate.
  • In conjunction with the employee relations team, assists with workplace investigations and provides guidance on disciplinary actions at location, and other locations as assigned.
  • Partners with team managers and HR shared services on employee development and job training.
  • Works with HRBPs to support team managers with the interpretation and review of annual and ad-hoc compensation market guides and helps develop action plans accordingly.
  • Point of contact for all work-related injuries and partners with the risk and HR groups for the ongoing claim and leave of absence administration.
  • Maintains employee files and records in electronic and paper format.
  • Maintains legal compliance for location (I-9’s, affirmative action, workforce, and benefit administration).
  • Performs exit interviews and maintains data for quarterly reporting.
  • Performs quarterly employee pulse checks.
  • Member of the Safety Committee.
  • Supports other business units and projects as needed.

  • Bachelor's degree in a related field or equivalent combination of education and experience required.
  • PHR or SHRM-CP certification preferred.
  • Three years of increasingly responsible experience as an HR professional.
  • Demonstrated knowledge of Federal and State human resources laws and regulations and ability to understand company policies and procedures.
  • Ability to travel to the Shared Services/Massachusetts, and other UniFirst locations throughout the country.
  • Excellent time management, organizational skills, and the ability to manage multiple priorities concurrently.
  • Exceptional customer service skills.
  • Excellent written and verbal communication skills.
  • Able to communicate policies and other business information effectively and meaningfully with employees at all levels of the organization.
  • Ability to work independently and collaboratively.
  • Must possess a "Can-Do" attitude and be a self-starter on daily projects.
  • Outstanding knowledge of MS Office; HRIS systems, PeopleSoft is a plus.

UniFirst offers a Fleet of Benefits, 50+ to be exact!

  • RRSP with Company Match
  • Profit Sharing
  • Health Insurance
  • Employee Assistance Program
  • Life Insurance
  • Supplemental Life Insurance
  • Long Term Disability
  • Vacation
  • Sick Time
  • Paid Holidays
  • Direct Payroll Deposit
  • Tuition Reimbursement
  • 30% Employee Discount
  • Employee Referral Program

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

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