Sales & Equipment Support Coordinator - UniFirst First Aid & Safety

The Sales & Equipment Support Coordinator reports to and assists the Sales & Equipment Support Supervisor. This includes invoicing, communication with vendors, supplies, and quality assurance. This position works closely with other departments such as Sales, Accounting, IT, and QA.

Responsibilities:

• Process the daily sales from the TM's, including back orders, new customers, messages, free products, and when applicable, manual invoice entry. Export GRN's and print daily restock for the warehouse. Print Pepperi daily summary and compare sales to balance. Generate and email daily activity reports for the sales staff as well as the freegoods/ back order/ customer messages to the field
• Monitor department email and follow up on requests which include account transfers, price level changes, account creation, address changes, customer specific pricing, and credit holds. Tablet troubleshooting emails that include issues like missing accounts, incorrect item qty, sync functions not working, deleting invoices, and how to questions. Process route/frequency changes, lost customers, and reactivate applicable accounts. Monitor alerts weekly to ensure all are completed
• Ensure invoice work orders have been generated, billed, and logged. Maintain work order spreadsheet
• Assist sales team with general inquiries regarding accounts or technology support that includes wifi connections or navigating applications like One Drive
• Enter monthly bills for customer leases
• Generate invoices for manual customer leases on a day-to-day basis, bill new leases and close billing of end of contract leases
• Manage tablet equipment and order supplies through the IT department
• Update customer information in Sage 100
• Set up new TM's or TM terminations in Sage 100 and Pepperi
• Enter Credit Memo work order information into Sage 100 and apply to the original invoice
• Write up web orders for credit and rebill to correct account
• Input information from picking tickets for sales orders, create invoices that are shipped from warehouse locations
• Invoice return authorization forms
• Process department mail
• Update batches and settle credit cards in PAYA daily, send total to Accounts Receivable and department with any discrepancies
• Perform additional tasks and functions as needed

• High school diploma required
• Motivated self-starter, flexible, high sense of urgency
• Strong computer skills (Word, Excel)
• Knowledge of Sage 100 is preferred
• Strong attention to detail, accuracy of work

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.